Preserving Memories Since 1986

Privacy Policy

VideoMakers is committed to protecting your right to privacy. To that end, we collect only the information necessary to serve you as a customer and to improve our web site. We never sell, rent, lease, loan or otherwise disclose any of your personal information under any circumstances to anyone beyond what is required to complete your project.

Information We Collect

The information collected about you is limited to traffic logs and whatever you may enter or voluntarily disclose in associated communications (email messages, telephone calls, etc.). This includes your name, billing address, shipping addresses, telephone numbers, email addresses, and method of payment information.

To guard against fraud, we store IP address and reverse DNS information for all projects.

This information is stored in secure databases and may be accessed only by VideoMakers employees and agents who are in the process of completing your project. This information is not sold or otherwise disclosed to any party unless it is necessary to answer your questions or complete your projects.


Cookies are small amounts of information stored by us on your computer through your web browser.

Cookies are not executable code and cannot contain viruses or do any damage to your system. They typically contain information which can identify you when you load a page. Certain unscrupulous advertisers use cookies to track your movement throughout the web, trying to identify your interests and shopping habits. For this reason, cookies are sometimes considered to be a potential threat to your privacy rights.

VideoMakers does not use cookies for advertising purposes. We simply use cookies to retain information that may be helpful to you (such as your login ID). That allows us to remember you when you return so you do not have to start from scratch.

Enabling cookies is not required to use our site. But enabling cookies can make the experience easier and more pleasant for you.


Javascript is a programming language which allows certain functionality to be built into web pages. Javascript can be used maliciously, but it's intent is to add functionality which enhances your visit or makes certain tasks easier.

VideoMakers uses Javascript strictly to make your online experience as simple as possible.

Enabling Javascript is required to use portions of our site. In general, enabling Javascript can make the experience easier and more pleasant for you.

Marketing Policies

We hate spam just as much as (or maybe more than) you do. For that reason we do not show our customer list to anyone.

Further, we do not engage in aggressive marketing techniques ourselves. We have built our reputation on strong word-of-mouth, and prefer to keep it that way.

If you have had a satisfactory experience with VideoMakers, we encourage you to pass along our name to your family and friends.

Information Sharing

Any information we store about you is available only to VideoMakers employees and affiliated individuals who are in the process of completing your project. The amount of information shared is limited to exactly the amount necessary to fulfill the task which has been assigned.

For example, an employee or affiliate who is preparing your project for shipment has no need to see your credit card information, therefore that information is not available to them. On the other hand, an employee processing your credit card transaction may need to use your billing address as a form of verification and would thus have access to it.

In all cases, your information is stored securely, and access is strictly limited to those who need to know.


If you have questions or comments about our privacy policies, please do not hesitate to contact us.

3300 Bloomington Avenue, Minneapolis, MN 55407
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